Mental Health Resources

Dec 21, 2020
Mental Health

The following is a list of mental health resources you can turn to if you need support.

The Distress Centre of Ottawa: If you are in distress and need help immediately, call the Ottawa Distress Centre at 613-238-3311.

Counselling Connect: Counselling Connect provides free access to a same-day or next-day phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the surrounding area. There is no waiting list. You, your partner or your children may be concerned about: sleep issues, anxiety and depression, bullying, behavioural issues, separation, relationships, grief and loss, drugs and alcohol, gender and sexuality, adjusting to life in Canada, problem gambling, and isolation and loneliness.

The Mental Health Crisis Line: A bilingual service that answers calls for people aged 16 years or older, 24/7. Call today at 613-722-6914.

The Mobile Crisis Team (MCT): MCT is an outreach team that is designed to provide a rapid assessment of and stabilization for individuals in the community who are in crisis. TOH is one of four hospitals that contract for the operation of the Mental Health Crisis Line, which is a bilingual 24/7 service available across all of the Champlain District (Renfrew County, City of Ottawa, Prescott-Russell Counties, Stormont, Dundas & Glengarry Counties).  MCT also has an agreement with Ottawa Police Services for the operation of the Mental Health Unit of Ottawa Police.  MCT operates 11 Crisis Stabilization Beds located at 5 different locations in Ottawa. A referral from a health professional or community service worker is required.  Please fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710. 

Kids Help Phone: An anonymous phone and web counselling service for children and youth. Call: 1-800-668-6868.

Ottawa Rape Crisis Centre: Supports and empowers trans and cis women, trans men, two-spirit, gender-fluid, and non-binary survivors. The crisis line provides service 7 days a week to survivors of sexual violence, supporters, family and friends of survivors. Accompaniment can be arranged through the Crisis Line to the hospital and police. Reach someone now by calling 613-562-2333.

The Ottawa Pastoral Counselling Centre: Telephone counselling: 613-235-2516 ext. 0.

Crisis Text Line: Text HOME to 686868 in Canada to text with a trained Crisis Responder. It’s open to adults who would rather text someone about their crisis. Crisis Text Line provides access to free, 24/7 support and information via the medium people already use and trust.

Unsafe at Home Ottawa: Text (613) 704-5535 or chat online Text and chat services available 7 days a week from 8:30am – midnight.

For more resources, we have put together a helpful PDF

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